Shipping Info

Ace Bayou offers both Standard Ground and Expedited Shipping via FedEx®.

Standard Shipping:

Your purchase is very important to us. It is our pleasure to offer free Standard Ground Shipping via FedEx anywhere within the 48 contiguous United States. After your order is submitted, we begin preparing the product for delivery. Estimated Standard Delivery is 4 to 7 days after your order has been processed. Delivery times may vary based on your location, the time in which the order was placed, weather conditions, and various other factors.

Expedited Shipping:

Expedited Shipping fees are calculated based on the size of the product and delivery. Please review the delivery fees before finalizing your purchase as additional fees may apply.

Shipping to Alaska, Hawaii, APO/FPO addresses, and US territories:

All shipping fees to Alaska, Hawaii, APO/FPO addresses and US territories are paid by the consumer. Shipping fees and delivery times are calculated based on the size of the product and delivery location.   Please review all delivery fees before finalizing your purchase.

International Shipping:

Ace Bayou does not currently ship products internationally. However, our products are available globally. Please contact our Customer Care to learn more.

Repair and/or Replacement:

We spend hours perfecting our products to make sure that there are no issues. Even so, we understand that mistakes happen. Please inspect your product immediately upon arrival. If you notice any damaged or missing parts, please contact Customer Service at 1-866-969-2603 or service@acecasual.com between 7:00 a.m. and 3:30 p.m. (CST) Monday through Friday to speak with one of our support staff members in North America.

REPAIR AND/OR REPLACEMENT, AS PROVIDED UNDER WARRANTY, IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ACE BAYOU SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Caution: Any changes or modifications not expressly approved in writing by Ace Bayou void the warranty.